Frequently Asked Questions

Everything you need to know about our big-ass bricks of soap and premium grooming goods.

How long does shipping typically take?

We process orders within 1-2 business days. Standard shipping usually takes 3 to 7 business days depending on your location within the continental United States.

What is your return policy?

We stand behind our products. If you are not 100% satisfied with your purchase, you can return it within 30 days for a full refund or exchange, provided the product is in its original packaging.

Are your products tested on animals?

Absolutely not. We test our products on soldiers, not squirrels. Duke Cannon is strictly cruelty-free and committed to ethical testing standards.

Where are Duke Cannon products manufactured?

The vast majority of our products are proudly made in the USA. We believe in supporting domestic manufacturing and ensuring the highest quality standards.

Do you offer military or first responder discounts?

Yes, we do. We have a deep respect for those who serve. Please use our verification portal at checkout to receive your exclusive discount code.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as modern payment options like PayPal, Apple Pay, and Shop Pay.